Refunds & Returns Policy

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on insigne.shop receives the following guarantees:

Full refunds are not available under the following circumstances:

All our products are backed with 60-day money back guarantee. Just send us a message on Contact Us page or contact us at support@insigne.shop and we will refund the purchase price.

Easy Returns

All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.

Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorize you to do so.

Refunds & Returns Policy

Order cancellation

All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.

Our highest priority is to make you happy, so everyone who shops on insigne Shop receives the following guarantees:

Full refunds are not available under the following circumstances:

You can submit refund requests within:

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Easy Returns

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund.

You have the right to return your order within 10 calendar days starting from the day on you have received your package.

The product must be in an unused condition and in its original packaging, if possible, with all its accessories and all packaged components.

Shipping costs will be the responsibility of the customer in cases of buyer personal reasons, such as didn’t like the color/quality, changed your mind, ordered by mistake, etc.

We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or a faulty product.

How to Return an Item

If you want to initiate a return, please complete the following steps:

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Email : support@insigne.shop Phone : +1512668978